We scoped a systems programme for Emirates Group around one process to switch off, not a platform to buy.
The first workshop named the manual work that would disappear. If a step could not be retired, it did not go on the business case. We then picked a single workflow, an owner, and a date the old spreadsheet would be closed.
Syndicate ran a four-week discovery with operations and IT. The output was a one-page scope: the process, the system of record, the training plan, and the cut-over weekend. Implementation followed that scope. The client now closes the same work in two days instead of ten, and the next phase has a written brief instead of a slide deck.
We scoped a systems programme for Emirates Group around one process to switch off, not a platform to buy.
Discovery in the first two weeks, a written plan with owners, then a weekly review until the first result showed in the numbers.
A named client sponsor and a Syndicate lead. Work without an owner did not start.
Syndicate ran a four-week discovery with operations and IT. The output was a one-page scope: the process, the system of record, the training plan, and the cut-over weekend. Implementation followed that scope. The client
